1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee.

2. Cancellation & Re-schedule Policy:

a.  More than 15 days prior to departure date (EST): Free cancellation with full refund.

b.  Less than 14 days but 8 days prior to departure date (EST): 50% of total purchase amount can be refunded.

c.  Less than 7 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund.

d.  Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.

e.  If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.

1. Customer under 18 years old MUST be accompanied by at least one adult.

2. The itinerary will be subject to traffic and weather.

3. In case of attraction closures (due to holidays or construction, etc.), the tour guide may make some necessary changes to the itinerary accordingly.

4. This tour does not accept any City Pass or your own tickets for the attraction. Passengers who take this tour need to purchase admission tickets from tour escort on the departure date. Otherwise, we will stop providing services on the day.

5. We make every effort to provide on-time service, it does not guarantee to arrive at or depart from any point as a specific time, which may be affected by any number of factors including weather, traffic, strikes, government shutdowns, war or terrorist attacks, or mechanical problem.

6. Please reach the departure point on time and follow the arrangement of a tour escort.

7. Before doing an individual activity or leaving the group, please get the agreement of the tour guide.

8. Customers are held solely responsible for their own travel documents and/or visas if required.

9. For guests riding a 7-seat vehicle (the actual vehicle type will be subject to the actual passenger number), booster seats are required for kids under 8 years old. We provide booster rental service for $10/seat/day ($8/seat/day for Miami and Seattle tours). Please inform your needs upon booking. Please be noticed that penalty may be charged due to lack of prior notice.

10. Hotel arrangements will be changed depending on the season. You can confirm your hotel information while you are on tour with your tour guide.

11. Emergency Contact +1（212）334-4222

12. Please read [Terms & Conditions] carefully before you book the tour.